Privacy Policy

This Privacy Policy explains how Lorry Legal processes personal data on lorryteatotal.click in connection with legal services for retirees and related website use.

Effective Date As stated in policy
Scope All users of our services
Questions Contact

Contact Information

Privacy email
support@lorryteatotal.click
Telephone
+385 92 048 7202
Mailing address
Ulica Augusta Šenoe 18, 42204 gornji Kneginec
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

01 · Collection

Data We Collect

We may collect identification details, contact details, case-related information, communication content, technical data, and usage data. In a legal-services context for retirees, this may include information you submit through forms, messages, or consultation requests, as well as data needed to manage inquiries and service delivery.

The categories collected depend on the pages visited and the services requested.
02 · Sources

How We Collect Data

We receive data from you when you complete forms, send messages, or otherwise interact with the website. We also collect certain technical and usage information automatically through the operation of the site, such as device details, browser data, and interaction records. Where relevant, we may also receive information from service providers supporting the website.

Most information comes directly from users, with some data created during site use.
03 · Cookies

Cookie Types

The website may use strictly necessary cookies to support core functions, functional cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies for purposes beyond those described in this policy without providing the required notice or choice.

We use only standard cookie categories needed for operation, measurement, and preferences.
04 · Controls

Cookie Controls

You can usually block or delete cookies through your browser settings. If the site provides a cookie preference tool, you may use it to adjust non-essential cookies. Limiting cookies may affect some functions of the website, including form handling and preference storage.

Cookie choices can be managed through browser settings and, where available, site controls.
GDPR
Regulation

GDPR Notice

For GDPR purposes, we act as a controller for personal data processed through the website and related communications. We process personal data only where we have a lawful basis, such as consent, performance of a contract, compliance with a legal obligation, or our legitimate interests, as applicable to the activity involved.

Regulation
Where the GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, where relevant, related cross-border processing.
This section is intended for users whose data is protected by the GDPR.
GDPR Rights

GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in appropriate cases. If processing is based on consent, you may withdraw consent at any time for future processing. You may also lodge a complaint with a competent supervisory authority, subject to applicable rules.

GDPR rights are available subject to the conditions and exceptions set out in law.
Processing purpose

How We Use Data

We use personal data to operate the website, respond to inquiries, provide legal-service information, manage consultations or client-related communications, maintain security, prevent misuse, improve site performance, and comply with legal obligations. We may also use data to keep records, handle disputes, and support internal administration connected with these activities.

Each processing activity is tied to a specific operational or legal purpose.
Sharing partners

Service Providers

We may share personal data with trusted service providers that support website hosting, security, analytics, communications, or administrative functions. These parties act on our instructions or under their own legal responsibilities, and they are expected to use the data only for the services they provide or as otherwise permitted by law.

Service providers receive only the information needed to perform their functions.
Legal basis

Legal Disclosure

We may disclose personal data where required to comply with law, court orders, regulatory requests, or other legal obligations. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Lorry Legal, our users, or others, where permitted by law.

Disclosure to public authorities is limited to situations with a lawful basis.
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where we rely on legitimate interests, you may object on grounds relating to your particular situation, subject to legal limits.

Available rights depend on the legal basis and the nature of the processing involved.
Requests

How to Make a Request

To exercise a privacy right, please provide enough information to identify the relevant data and the request you are making. We may ask for additional details to verify identity or understand the scope of the request. We will respond within the period required by applicable law and may decline or limit a request where a legal exception applies.

Requests are reviewed for identity and scope before a response is issued.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, manage inquiries, maintain records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it, anonymise it, or otherwise restrict it in line with our retention practices and applicable law.

We keep data only for as long as needed for the stated purpose or legal retention requirements.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version will apply from the effective date shown in the policy or from the date it is posted, as applicable.

We may revise this policy when our practices, legal obligations, or services change.